Privacy policy

Who is responsible

Fut360 belongs to Mentoportuna - Unipessoal, Lda. Contact: info@mentoportuna.com.

The club’s data and yours

The club is the controller of the data it records about players, parents and guardians, and staff. In a coach space, the coach is. We process that data on their behalf, as a processor.

We are responsible for your account data.

What data

• Your account: name and email.
• What the club records, including data about minors and health data, such as injuries and recovery plans.
• Your device and, if you turn notifications on, the registration needed to receive them.
• If you sign up to the newsletter: your email, your language and when, where and with which wording you gave your consent.

We get this data from you or from the club.

What for

• Providing the service, based on the contract.
• Security and preventing abuse, based on our legitimate interest.
• Notifications, based on your consent, which you can withdraw in your device settings.
• The newsletter and its offer, based on your consent, which you can withdraw with the link in every email.
• Meeting legal obligations.

We don’t profile anyone or make automated decisions, we don’t show ads, and we don’t sell data.

Who receives the data

Microsoft hosts the data in the European Union, handles sign-in and sends our emails. Apple and Google deliver notifications.

Apple and Google may process data outside the European Union, under the EU-US Data Privacy Framework and the European Commission's standard contractual clauses.

How long

For as long as the account or the club is active. After deletion, the data stays in an archive for 12 months and is then permanently deleted.

Technical logs are kept for 90 days.

Your newsletter subscription, until you leave the list.

Your rights

You can ask for access to your data, correction, deletion, restriction of processing and portability, object to processing, and withdraw your consent. Just write to info@mentoportuna.com.

You can also complain to the Portuguese data protection authority (CNPD) at www.cnpd.pt.

Deleting your account

You can delete your account at app.fut360.pt/definicoes#conta. Uninstalling the app does not delete it.

Cookies

The app uses a single session cookie, which it needs to work. The website uses no cookies: it only keeps, in your browser, the language you chose and whether you have seen the newsletter invitation.