Frequently asked questions.

It does. The app saves to the device first and syncs once it finds a connection, so you can log a full match, minute by minute, with no signal at all.

It runs in the browser on tablets, phones (iPhone and Android), PC and Mac, and you can install it on the home screen like an app. The iPhone and Android apps, for phones and tablets, are on their way to the App Store and Google Play.

They’re not in the stores yet, but they’re coming to the App Store and Google Play for coaches, players and families, with notifications for chat and live matches. In the meantime, Fut360 runs in the browser on any device and you can install it on your home screen.

The coordinator, the coaches and the staff, each with their own account and permissions. If the club has the Player portal, parents and guardians can see their child’s record, and so can players aged 13 and over.

Dedicated support by email or WhatsApp, and we reply very quickly. The people answering are the Fut360 team itself, so there’s no one in between.

English, Portuguese, Spanish and French. Each person uses the app in their own language, and that includes the PDF reports, the messages and the email invitation.

Yes. Every match has one on the Pitch tab, drawn over your starting XI. You can add the opposing team in a formation, the ball, arrows for runs and passes, and zones, then go full screen in the dressing room. “Clear the board” removes the drawing but keeps your team, and anything you prepare on the PC shows up on the tablet.

Yes. In the Live tab the players on the pitch are shown in the line they’re playing in. Drag a player to another line to change their position, or drop a sub on the player coming off; both go on the timeline to the minute. From that you get each player’s minutes in every position, shown on their profile, in the player portal and in the match report (PDF included).

That’s what the minutes plan is for. Mark the team as an academy team and the Starters tab lets you split each half into blocks of 5, 10 or 15 minutes and choose who plays in each position. In 9v9 with 30-minute halves, for example, two goalkeepers can get 15 minutes each in each half. During the match the app reminds you 5 minutes ahead to get the player warming up, and when it’s time you make the change with a tap.

Yes, on the Ratings tab. Everyone who played gets a rating from 1 to 5 in four areas, for the position they played: attack, passing and creating, defending, and discipline. Goalkeepers are rated on goalkeeping and defending instead of attack. Everyone also gets a team-support rating. It all goes into the player profile and the player card score, which the family sees in the portal.

You can send it by email. Parents get a link to confirm or to say their child can’t make it, and you see the replies in the call-up next to any warnings about injured or suspended players.

A block of 2 to 12 weeks with one objective: accumulating, transforming, peaking for the decisive matches, or a type your team sets up. Each week is a microcycle with its own sessions. The Home screen tells you which microcycle you’re in, and the calendar shows the mesocycle in its colour.

A minute or two. You pick the type, name it and set the weeks, the days and the session times. Before you confirm, the app shows how many sessions it will create and in which weeks. It leaves match days free, and if a day already has a session it asks before replacing it.

The sessions are in the calendar and you can adjust each one. At the end of every week you review the microcycle (achieved, partly achieved or not achieved) and see your team review next to the players’ average in the four areas. When the block is over you review the whole mesocycle, and every past mesocycle stays in the history.

Yes. Anyone with the physio or doctor role sees every team at the club: appointments, injured players, and each injury as described by whoever logged it in a match or training session. The medical file brings together availability, recovery plans, adherence and the player’s training and matches this season. Injured players are flagged in training and left out of call-ups until they’re cleared. The physio proposes the plan and the coach approves it before the player sees it. Clinical notes are only ever seen by the staff.

Each exercise has an animation of a figure doing the movement at the prescribed tempo, with the step and the seconds underneath. You can slow it down or tap through the steps. In the portal, the Recovery tab opens on what to do today (the session and exercises for the current phase), and the player ticks off what they did, rates the pain and can leave a note for the physio. If the physio films the exercise, they can attach the video link too.

Just their own player: seasons at the club and elsewhere, assessments, the comments and training ratings the staff decided to share, matches, attendance, the calendar (which they can export to their phone) and, if the player is injured, the recovery plan the coach approved. They never see the coach’s private notes, clinical notes, comments kept for the staff, contact details or teammates’ names.

Go to app.fut360.pt (or the iPhone and Android apps, once they’re out), enter your email and, when it asks whether you have a code, say yes. Type the code in and the app shows you which player it belongs to, then you link as a parent or as the player. A code is valid for 30 days and can be used by up to three accounts.

Carry on without a code and the app will ask for the club and the team. If they’re already on Fut360, we ask the team’s coaches and the club’s coordinators for a code on your behalf (you won’t see their email addresses). If they’re not, give us the coach’s email and we’ll invite them to try it.

Yes, in the iPhone and Android apps, which are coming soon to the stores. While the coach logs the match in Fut360, the parents and the player (if called up) are told what that player did: goals, assists, saves, cards, coming on and going off. They also get kick-off, half-time and full time, and no other player is named. You turn it on for each phone under “Live matches”, and the club needs the family portal. Every match in the portal also has a card for Instagram.

It combines five things the app records over the season: training (the session ratings the coach has shared, plus attendance), match ratings, match stats (minutes, and goals and assists according to what the position asks for), the latest assessment and, last of all, the coach’s own rating of the card’s six attributes. Coaches see the breakdown on the player profile. Players see the card in the portal with the same breakdown underneath.

Yes, with the player report. It’s a PDF with their record for every season, the assessments and the shared comments, ready to send to another coach on WhatsApp or by email. Seasons at other clubs are marked as either declared by the family or confirmed by the club.

Each player has their own. One subscription covers both parents, plus the player from age 13, and it carries on from season to season. At a club it can be included in the club plan; with a coach, the first 30 days from the first visit are free. Families link to the player with the code they get from the club or the coach.

Yes, if you have the recordings module. Film the match with any camera, recording system or phone, and the video is kept in private storage inside the match. By default only the staff can watch it. Each player’s moments are taken from the match report and build up into their own list, season after season.

Any. Fut360 isn’t tied to a brand or system and just needs the video file (MP4, MOV or WebM, up to 8 GB per match) or the download link your camera’s system gives you. We don’t supply cameras for now, so use the one the club already has, or a phone.

Open the match and choose the file from your phone or computer, or drag it onto the page. It uploads straight to storage in chunks, so if the connection drops it resumes from the same point. If your camera gives you a download link, paste that instead and the video is copied server to server without going through your phone.

Only if the club turns sharing on. That setting is the families’ image consent, and it’s off to begin with. Once it’s on, the club decides whether families see the whole match or only their child’s moments, and coaches can turn a moment into a video for social media in the club’s frame. Every share is logged.

You can add a pack of +50, +200 or +500 GB on top of the space your plan comes with (200 GB on Club, 20 GB on Coach and 50 GB on Coach Pro). Ask for one from the plan card in the app and Mentoportuna will turn it on.

Mentoportuna sets up the club and emails an invitation to the coordinator. From there, the coordinator creates the teams and adds the coaches, staff, physio and families, and each of them gets their own invitation.

Yes, that’s what the Coach and Coach Pro plans are for. It’s the same app without the club management: your teams, your training and matches, chat, the family portal and, on Pro, your own staff. Sign up under Plans and you can start straight away with a free trial (one per person, and no card). If your workspace later becomes a club, everything comes with it.

Go to Plans, choose Coach or Coach Pro and enter your email. We’ll send you a link to create your account and your space, and you can start using it right away. If you’re a club, book a demo and Mentoportuna will set the club up with you.

Thirty days, counted from the moment you sign up on the platform, and you don’t need a card. Until the end of November there’s a launch offer for everyone: 30 extra days, so 60 in total. Confirm a newsletter sign-up as well and you get another 30, once per email address.

Thirty days, counted from the moment you sign up on the platform, and you don’t need a card. If you sign up to the newsletter and confirm your email, you get another 30 days, once.

Nothing is deleted. The app warns you a week before, and afterwards you can still see all the data on every device. Anything new you enter is kept on the device until the subscription is back.

Yes, we’re open to special customisation. We start with a one-to-one conversation to assess what the club needs, then tell you what we can do and how.

News about Fut360 when there’s something to tell: what’s changed in the app for coaches, clubs and families. We don’t send filler, and we don’t share your email with anyone.

Confirm your email, then create your coach space with that same address. The extra 30 days are added to your free trial automatically, once per email, and the welcome message in the app will mention it.

Click the unsubscribe link in any of our emails and you’re off the list. Or just write to us.

Yes. You can import the squad and the fixtures from Excel or CSV files, and paste the league table straight from zerozero.pt. The app checks the maths on every row.

Yes. In Settings you can save a full backup, photos included, as a single file. When you restore it, you choose whether to merge it with what’s there or replace it.